Refunds Policy

All memberships, class passes or workshop, training and event tickets can be purchased via our website, MINDBODY app or directly at the studio. Astro Gong Yoga LLC is a cash free center.

All Earth memberships are required to sign up for a minimum of three monthly installments.

All memberships are non-refundable after 48 hours of purchase. No exceptions.

All memberships are non-transferable. No exceptions.

A fee will be charge for any declined auto pay credit card payments. 

All class passes are valid for 12 months from the date of purchase and non-refundable. No exceptions. 

Payment for all classes, workshops, trainings and events must be received 7 days prior to the scheduled date to ensure your space.

Workshops are refundable up to 7 days before the event. Within 7 days of the event, up to 48 hours in advance, the client may transfer their ticket to another member or receive account credit for another workshop, but no refunds are allowed within this time. Refunds or transfers are not valid within 48 hours of the events. No exceptions.

Trainings are refundable within 48 hours of purchase, as long as the event begins more than 14 days following the purchase date. Requests to cancel are handled on a case-by-case basis and prior to 7 days may be subject to receive a credit towards a future training based on availability and similar cost. 

All class, workshop, training or event cancellations or funds should be made via our website, MINDBODY app, telephone direct to the studio or in person at the studio. We do not take cancellation or refunds requests via email.

In the event that ASTRO GONG YOGA LLC deem that a member, guest or anyone attending any event organized by ASTRO GONG YOGA LLC conducts themselves inappropriately, or not in accordance with ASTRO GONG YOGA LLC requirements or standards, Astro Gong Yoga LLC reserve the right to cancel, revoke or suspend any package, membership or ClassPass without any financial reimbursement or refund. In the event of any legal action being taken by either party ASTRO GONG YOGA LLC will not be liable for either party’s legal expenses.

Unworn and unused merchandise may be returned within 14 days from the date of purchase.

Jewelry and crystals are non-refundable.